When using the website , you understand and accept the terms of our purchasing policy . All users must abide by the laws that apply to Canada's Online shopping.

We always try to offer you products of the highest quality. The information you find on our website about products is the most accurate, but it may happen that mistakes escape us.

Colors and sizes are approximate articles . It can happened that the color of item you order is not exactly like the one on the screen. The type of computer screen, as well as lighting little impact on the perfection of the actual color of the product.

We are aware that the items that you buy online are not always as you 'd hoped . For this reason, we accept returns within 14 days of receiving your order to request a refund or exchange.

No refunds or exchanges will be accepted for items in sale , personalized, engraved , used special purpose orders or gift certificates.

Shipping fees are not refundable. Moreover, the return costs are at your expense. If you would like an exchange , we will cover the shipping costs for any item of equal or higher price.

To check if you qualify, you must submit a request to the service to the customer within a maximum period of 14 days after receiving the package. Item must be in original packaging are in the receiving state and not have been used.

To start a return request , please contact our customer service.

Although we pay special attention to the quality of the products we sell. It can happen that you receive a defective product. We will be happy to exchange all defective products free of charge within 3 months after purchase date.

We mean by defective product, a product whose wear is abnormal, that has been used and appropriate way respecting the rules indicated maintenance on our products. Cliquer ici pour voir les conditions d'admissibilité à la garantie.

All prices are in the indicate currency.

Prices are subject to change without notice . The prices of the products shown do not include tax or shipping. These will be calculated at the end of your order according to the province in which the package will be delivered .

The use gift cards by the holder confirms his acceptance of various following conditions :

Gift cards utilization conditions can be modified at any time and without notice. The card balance can be redeemed against items from the online store ® the country that it has been issued. The gift card can not be exchanged against money. No refunds for any unused balance. The value of the card is not refundable if lost , stolen or used without your permission. Protect your gift card as if it were cash .

The purchase of gift cards is free of taxes. We offer free shipping for the purchase of gift cards.

The promo codes or other promotions, not applicable on the purchase of gift cards. Gift cards are not counted for promotions requiring a minimum purchase amount.

Check balance of your gift card. Click Here

Custom engraving is available on a selection of articles with a large enough piece of silicone . A $5.00 fee applies for each article.

The engraving will be capitalized without accent and with a maximum of 25 characters according to the available space on the article. The message will be written as written by the client. We are not responsible for errors committed by the customer when ordering , such as spelling errors.

Custom items are not refundable or exchangeable.

Please note that posts offensive or vulgar in nature are not allowed .

® is a registered trademark . The use of logos, names , products or any other items owned by Croco-Dents S.E.N.C without written permission is prohibited.